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August 16th, 2010

Version 1.4 released

Version 1.4 of the iPhone app contains a range of new communication features.
Athlete contact synchronisation allows you to call or email your athletes right from the app so you dont need to add them to your personal contacts on your iPhone.
Multiple forms can now be set to display directly on the main screen so they take less clicks to enter data. See the option for this in the app preferences.
Also a few minor bugs and annoyances were fixed

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about iPhone Support
or similar:
  • Version 1.3.1 released
  • What are the challenges in implementing an effective monitoring program?
  • How to fix problem when app wont run
  • What are the key elements of effective monitoring?

August 5th, 2010

What are the key elements of effective monitoring?

Athlete monitoring programs whether developed in-house or offered commercially need to deliver in five key areas to be considered effective:
Ease of use – Athlete monitoring should take no more than 1 to 3 minutes per day for each athlete and no more than 20 minutes for the practitioner. If it takes longer than this then compliance will drop.
Mobility – The monitoring program must be accessible via the web and mobile phones so athletes and coaches can enter results from anywhere – Again, compliance will drop if users only have limited access to the program.
Instant feedback – Customisable, automated feedback alerting key staff to athletes at risk. If your system cant do this then why are you collecting data in the first place?
Custom reporting – Daily, weekly, monthly, pre-season, management, injury reports set up once and then produced and sent to you automatically – gives you the time and the information you need to be effective.
Ongoing support – As your needs change your monitoring program needs to evolve with you and your organisation, or it will lose effectiveness.

see more

about Effective Monitoring, FAQ
or similar:
  • What are the challenges in implementing an effective monitoring program?
  • How to fix problem when app wont run
  • Version 1.4 released

August 5th, 2010

What are the challenges in implementing an effective monitoring program?

The effectiveness of a performance monitoring program can be measured in many ways, but an effective program must offer benefits that outweigh the effort and cost of implementing and running the program. While this may seem quite obvious it is very easy to get bogged down or inadvertently wander off the path to effective monitoring only to find your program consuming vast resources yet returning very little.

Evidence of this can be found in many clubs and sporting organisations where systems have been developed and dropped many times over – or – where practitioners are spending hours a day working through spreadsheets when they could be working with athletes or spending time with their families.

Many monitoring efforts are initiated by practitioners who work directly with athletes and they typically use Excel spreadsheets. These work well at first when the goal is mainly to track a few performance measures while still maintaining close contact with each athlete.
Inevitably these spreadsheets grow in scope and complexity with the addition or reports, pivot tables and macros as they try to track more and more variables. As the complexity grows so to the the time spent inputting and data and maintaining them. Many of these efforts either get to a critical level where they can grow no more due to time constraints and limitations in the spreadsheet model – or they collapse when the staff member who developed the system leaves the organisation. And so the cycle continues…

Some organisations have the resources to develop in house monitoring applications. This has many attractions as the development can be entirely tailored to suit the organisation. In practice however few of these systems are successful as the many design choices required tend to be corrupted by competing interests within the organisation. They also miss out on the benefit of experience gained by third parties in developing monitoring solutions for a range of sports and organisations.

In both these cases systems can quickly become too complex and difficult to use on a daily basis. When this happens athlete and staff compliance starts to drop, with the follow on effect of a loss of quality in the data collected. When the quality drops the value in persevering falls and in a surprisingly short time, the system spirals into failure.

To be effective in the long term, monitoring systems need to be easy to use and offer instant value to the user. If these conditions are met then high athlete and staff compliance will be assured. or for those with a more technical slant, the system needs to establish an ease – value – compliance positive feedback loop.

see more

about Effective Monitoring, FAQ
or similar:
  • What are the key elements of effective monitoring?
  • How to fix problem when app wont run
  • Version 1.4 released

August 4th, 2010

How to fix problem when app wont run

A recent update to the server has caused an incompatibility for some iPhone users – its easy to fix and will not cause any data loss.
You need to clear your login data and this video shows you how:

Watch the video Clearing login data

see more

about iPhone Support
or similar:
  • Version 1.3.1 released
  • What are the challenges in implementing an effective monitoring program?
  • What are the key elements of effective monitoring?
  • Version 1.4 released

July 6th, 2010

Version 1.3.1 released

This minor release fixes some bugs related to the recent release of OS4 for iPhone.
Upgrade if you have installed OS4 on your iPhone.

see more

about iPhone Support
or similar:
  • Version 1.4 released
  • How to fix problem when app wont run

 

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